Last Updated: September 17, 2024
At TidyPaws, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from our website.
1. Information We Collect
When you visit or interact with our website, we may collect the following types of personal information:
• Personal Information: When you make a purchase or attempt to make a purchase, we collect your name, billing and shipping addresses, email address, phone number, and payment information (such as credit card details).
• Device Information: We automatically collect information about your device, including your IP address, browser type, time zone, and some of the cookies installed on your device.
• Order Information: We collect information about your orders, including product details, order value, payment methods, and delivery preferences.
• Behavioral Information: As you browse the site, we collect information about the individual web pages or products you view, what websites or search terms referred you to our site, and information about how you interact with our website.
2. How We Use Your Information
We use the personal and order information we collect to:
• Fulfill your orders, including processing payment, arranging shipping, and providing you with invoices or order confirmations.
• Communicate with you regarding your order status, promotions, or updates on new products and services.
• Improve and optimize our website, including analyzing your interaction with our website to improve performance and user experience.
• Comply with applicable laws and regulations.
3. Sharing Your Information
We may share your personal information with third parties to help us provide services and fulfill your orders. For example:
• Shopify: We use Shopify to power our online store. Shopify collects, stores, and processes your information securely. You can learn more about how Shopify uses your personal information here: Shopify Privacy Policy.
• Service Providers: We may share your information with third-party service providers who assist with order fulfillment, payment processing, shipping, and marketing services.
• Legal Compliance: We may share your information if required by law or to respond to a valid request by a government authority.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies are small data files that are placed on your device. We use cookies to:
• Remember your preferences and improve website functionality.
• Understand how you interact with our website for analytics purposes.
• Provide personalized advertisements or marketing messages.
You can manage your cookie preferences in your browser settings. Please note that disabling cookies may affect your ability to use certain features of the site.
5. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When you place an order, we will retain your order information for our records unless you request that we delete this information.
6. Security of Your Information
We take appropriate technical and organizational measures to secure your personal information and protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Your Rights
You have the following rights regarding your personal information:
• Access: You can request access to the personal information we hold about you.
• Correction: You can request corrections to your personal information if it is inaccurate or incomplete.
• Deletion: You can request that we delete your personal information, subject to certain legal or contractual obligations.
• Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails.
To exercise any of these rights, please contact us at support@tidypawsco.com.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the updated policy on our website.
9. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: support@tidypawsco.com
Phone: 480-757-0886
Address: PO Box 2151, Queen Creek, Arizona 85142
